Customer Care

1. What We May Collect

We only collect information needed to process your orders and improve your experience. This includes:

• Personal details (name, email, address, phone number)

• Payment info (processed securely by our payment partners — we never store full card numbers)

• Order details (what you buy, your preferences)

• Website data (cookies, IP address, browser/device type, and general browsing information)

 

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate about your purchases

• Improve our website and services

• Send marketing emails only if you’ve opted in

• Prevent fraud and maintain a secure shopping environment

We do not sell or rent your personal information to anyone.

 

3. How We Protect Your Data

We use industry-standard security measures, including:

• Secure servers and SSL encryption

• Encrypted payment processing

• Limited and authorized access to personal data

No online system is 100% risk-free, but if a data breach ever occurs, we’ll notify you promptly as required by law.

 

4. Cookies

We use cookies to keep your shopping cart active, remember your preferences, and help us understand how people use our site. You can disable cookies in your browser settings, but some features may not work correctly without them.

 

5. Third-Party Services

We work with trusted partners—such as payment processors, shipping carriers, and analytics tools—to run our business. They receive only the information they need and are required by law to handle it securely. We are not responsible for their independent privacy practices.

 

6. Your Rights

Depending on where you live, you may have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your data

• Opt out of marketing messages

• Request a copy of your stored information

To exercise these rights, email us.

 

7. Our Safety Commitment

We will never ask you for sensitive information (like passwords or credit card numbers) via email, text, or social media messages. If you receive anything suspicious claiming to be from us, please let us know right away.

 

8. Updates to This Policy

We may update this policy occasionally to reflect new laws or changes in our practices. Whenever we do, we’ll update the “Last Modified” date on this page. Continuing to use our site means you accept the updated policy.